Integration of UTAUT model in internet banking adoption context: The mediating role of performance expectancy and effort expectancy S Rahi, MM Othman Mansour, M Alghizzawi, FM Alnaser Journal of Research in Interactive Marketing 13 (3), 411-435, 2019 | 424 | 2019 |
Investigating the role of unified theory of acceptance and use of technology (UTAUT) in internet banking adoption context S Rahi, M Ghani, F Alnaser, A Ngah Management Science Letters 8 (3), 173-186, 2018 | 281 | 2018 |
Predicting customer’s intentions to use internet banking: the role of technology acceptance model (TAM) in e-banking S Samar, M Ghani, F Alnaser Management Science Letters 7 (11), 513-524, 2017 | 177 | 2017 |
Adoption of internet banking: extending the role of technology acceptance model (TAM) with e-customer service and customer satisfaction M Abd Ghani, S Rahi, NM Yasin, FM Alnaser World Applied Sciences Journal 35 (9), 1918-1929, 2017 | 159 | 2017 |
Designing survey research: recommendation for questionnaire development, calculating sample size and selecting research paradigms S Rahi, FMI Alnaser, M Abd Ghani Economic and Social Development: Book of Proceedings, 1157-1169, 2019 | 156 | 2019 |
Measuring the role of website design, assurance, customer service and brand image towards customer loyalty and intention to adopt internet banking S Rahi, NM Yasin, FM Alnaser The Journal of Internet Banking and Commerce 22 (08), 1-18, 2017 | 137 | 2017 |
Service quality in Islamic banks: The role of PAKSERV model, customer satisfaction and customer loyalty F Alnaser, M Ghani, S Rahi Accounting 4 (2), 63-72, 2018 | 105 | 2018 |
The influence of e-customer services and perceived value on brand loyalty of banks and internet banking adoption: a structural equation model (SEM) S Rahi, M Abd Ghani, FMI Alnaser Journal of Internet Banking and Commerce 22 (1), 2017 | 82 | 2017 |
Determinants of customer loyalty: the role of service quality, customer satisfaction and bank image of Islamic banks in Palestine F Alnaser, M Ghani, S Rahi, M Mansour, H Abed Int J Econ Manag Sci 6 (461), 2, 2017 | 71 | 2017 |
Does artificial intelligence (AI) boost digital banking user satisfaction? Integration of expectation confirmation model and antecedents of artificial intelligence enabled … FM Alnaser, S Rahi, M Alghizzawi, AH Ngah Heliyon 9 (8), 2023 | 68 | 2023 |
The impact of SERVQUAL model and subjective norms on customer’s satisfaction and customer loyalty in Islamic banks: A cultural context F Alnaser, M Ghani, S Rahi, M Mansour, H Abed Int J Econ Manag Sci 6 (5), 455, 2017 | 58 | 2017 |
Extending the role of SERVQUAL model in Islamic banks with subjective norms, customer satisfaction and customer loyalty FMI Alnaser, M Abd Ghani, S Rahi, M Mansour, H Abed, AH Alharbi Economic and Social Development: Book of Proceedings, 387-400, 2018 | 18 | 2018 |
Service quality in Islamic banks: The role of PAKSERV model, customer satisfaction and customer loyalty. Accounting, 4 (2), 63–72 FMI Alnaser, MA Ghani, S Rahi | 13 | 2018 |
The implementation of partial least square modelling (PLS) for marketing research in Arab countries: introduction to beginner users-evidence from Islamic banks of Palestine FMI Alnaser, M Abd Ghani, S Rahi Economic and Social Development: Book of Proceedings, 1134-1141, 2019 | 9 | 2019 |
Examining factors influence individual behaviour to continue use of mobile shopping apps with the integration of technology acceptance model and brand awareness S Rahi, M Ishtiaq, W Farooq, F Alnaser Economic and Social Development, Book of Proceedings, 35-45, 2021 | 5 | 2021 |
The Influence of SERVQUAL Model and Attitude on Customer's Satisfaction and Loyalty in Islamic Banks of Saudi Arabia in Developing Countries F Alnaser Economic and Social Development: Book of Proceedings, 59-70, 2018 | 4 | 2018 |
The Influence of Service Quality and Subjective Norms on Customer Loyalty: A Proposed Framework for Palestine Islamic Banks AG Mazuri, FMI Alnaser, R Samar | | 2017 |