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Ricardo Santa
Ricardo Santa
CESA | Colegio de Estudios Superiores de Administración
Verified email at cesa.edu.co - Homepage
Title
Cited by
Cited by
Year
The role of trust in e-Government effectiveness, operational effectiveness and user satisfaction: Lessons from Saudi Arabia in e-G2B
R Santa, JB MacDonald, M Ferrer
Government Information Quarterly 36 (1), 39-50, 2019
2792019
Organisational learning as an antecedent of technology transfer and new product development: A study of manufacturing firms in Malaysia
J Jabar, C Soosay, R Santa
Journal of Manufacturing Technology Management 22 (1), 25-45, 2011
1052011
Relational factors that explain supply chain relationships
M Ferrer, R Santa, PW Hyland, P Bretherton
Asia Pacific Journal of Marketing and Logistics 22 (3), 419-440, 2010
932010
Strategic supply chain management factors influencing agribusiness innovation utilization
M Storer, P Hyland, M Ferrer, R Santa, A Griffiths
The International Journal of Logistics Management 25 (3), 487-521, 2014
852014
Technological innovation and operational effectiveness: their role in achieving performance improvements
R Santa, P Hyland, M Ferrer
Production Planning & Control 25 (12), 969-979, 2014
842014
Contribution of cross‐functional teams to the improvement in operational performance
R Santa, M Ferrer, P Bretherton, P Hyland
Team Performance Management: An international Journal 16 (3/4), 148-168, 2010
772010
The role of cross-functional teams on the alignment between technology innovation effectiveness and operational effectiveness
R Santa, P Bretherton, M Ferrer, C Soosay, P Hyland
International Journal of Technology Management 55 (1/2), 122-137, 2011
452011
The necessary alignment between technology innovation effectiveness and operational effectiveness
R Santa, M Ferrer, P Bretherton, P Hyland
Journal of Management & Organization 15 (2), 155-169, 2009
442009
Competences and capabilities for innovation in supply chain relationships
M Ferrer, R Santa, M Storer, P Hyland
International Journal of Technology Management 56 (2/3/4), 272-289, 2011
292011
The mediating role of outsourcing in the relationship between speed, flexibility and performance: a Saudi Arabian study
M Ferrer, R Santa
International Journal of Productivity and Quality Management 22 (3), 395-412, 2017
232017
The impact of the quality of the service from IS/IT departments on the improvement of operational performance: the point of view of users of technological innovations
R Santa, M Ferrer, LM Jørsfeldt, A Scavarda
International Journal of Business Information Systems 28 (2), 125-146, 2018
202018
Does trust have an impact on system and operational effectiveness? The implementation of e-government in Colombia
TM Tegethoff, R Santa, DFM Granobles, JCV Hoyos
Electronic Government, an International Journal 15 (3), 241-260, 2019
192019
Managing the operational effectiveness in services using technological innovation
R Santa, A Scavarda, F Zhao, H Skoko
International Journal of e-Business Management 5 (1), 16-32, 2011
192011
The impact of emotional intelligence on operational effectiveness: The mediating role of organizational citizenship behavior and leadership
R Santa, A Moros, D Morante, D Rodríguez, A Scavarda
PloS one 18 (8), e0284752, 2023
172023
Corporate, operational, and information systems strategies: Alignment and firm performance
R Santa, A Acosta, S Borrero, A Scavarda
Estudios Gerenciales 36 (157), 454-464, 2020
152020
Regiones inteligentes
R Santa, D Morante, T Tegethoff
Editorial Universidad Icesi, 2019
152019
The impact of emotional intelligence, cross-functional teams and interorganizational networks on operational effectiveness
R Santa, CM Sanz, T Tegethoff, E Cayon
Journal of Organizational Effectiveness: People and Performance 10 (3), 313-329, 2022
132022
An investigation of the impact of human capital and supply chain competitive drivers on firm performance in a developing country
R Santa, M Ferrer, T Tegethoff, A Scavarda
Plos one 17 (12), e0274592, 2022
122022
Fostering a healthcare sector quality and safety culture
R Santa, S Borrero, M Ferrer, D Gherissi
International Journal of Health Care Quality Assurance 31 (7), 796-809, 2018
122018
System and operational effectiveness alignment: The case of e-government in Saudi Arabia
R Santa, AML Echeverry, PAV Sánchez, JI Rios Patiño
International Journal of Management Science and Engineering Management 9 (3 …, 2014
122014
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