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Si Shi
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Conceptualization of omnichannel customer experience and its impact on shopping intention: A mixed-method approach
S Shi, Y Wang, X Chen, Q Zhang
International Journal of Information Management 50, 325-336, 2020
4262020
Investigating students’ satisfaction and continuance intention toward e-learning: An extension of the expectation–confirmation model
WS Chow, S Shi
Procedia-Social and Behavioral Sciences 141, 1145-1149, 2014
2012014
Trust development and transfer in social commerce: prior experience as moderator
S Shi, WS Chow
Industrial Management & Data Systems 115 (7), 1182-1203, 2015
1602015
Key values driving continued interaction on brand pages in social media: An examination across genders
S Shi, Y Chen, WS Chow
Computers in Human Behavior 62, 578-589, 2016
1592016
A look back and a leap forward: a review and synthesis of big data and artificial intelligence literature in hospitality and tourism
H Lv, S Shi, D Gursoy
Journal of Hospitality Marketing & Management 31 (2), 145-175, 2022
1242022
Antecedents of trust and adoption intention toward artificially intelligent recommendation systems in travel planning: a heuristic–systematic model
S Shi, Y Gong, D Gursoy
Journal of Travel Research 60 (8), 1714-1734, 2021
1162021
Investigating customers' satisfaction with brand pages in social networking sites
WS Chow, S Shi
Journal of Computer Information Systems 55 (2), 48-58, 2015
1142015
Impacts of user interactions on trust development in C2C social commerce: The central role of reciprocity
WKS Leung, S Shi, WS Chow
Internet Research 30 (1), 335-356, 2020
1072020
The impact of perceived online service quality on swift guanxi: Implications for customer repurchase intention
S Shi, R Mu, L Lin, Y Chen, G Kou, XJ Chen
Internet Research 28 (2), 432-455, 2018
952018
Conceptualizing home-sharing lodging experience and its impact on destination image perception: A mixed method approach
S Shi, D Gursoy, L Chen
Tourism management 75, 245-256, 2019
862019
Impact of anthropomorphic features of artificially intelligent service robots on consumer acceptance: moderating role of sense of humor
M Zhang, D Gursoy, Z Zhu, S Shi
International Journal of Contemporary Hospitality Management 33 (11), 3883-3905, 2021
822021
The interaction effect of IT assets and IT management on firm performance: A systems perspective
Y Wang, S Shi, S Nevo, S Li, Y Chen
International Journal of Information Management 35 (5), 580-593, 2015
762015
Gamification in OTA platforms: A mixed-methods research involving online shopping carnival
S Shi, WKS Leung, F Munelli
Tourism Management 88, 104426, 2022
672022
Understanding consumer trust in social commerce websites
WS Chow, S Shi
572014
How social media brand pages contribute to functional conflict: The central role of commitment
S Shi, Y Cao, Y Chen, WS Chow
International Journal of Information Management 45, 95-106, 2019
482019
The role of virtual reality interactivity in building tourists’ memorable experiences and post-adoption intentions in the COVID-19 era
WKS Leung, ML Cheung, MK Chang, S Shi, SY Tse, L Yusrini
Journal of Hospitality and Tourism Technology 13 (3), 481-499, 2022
462022
An examination of interactive effects of employees’ warmth and competence and service failure types on customer’s service recovery cooperation intention
Y Huang, M Zhang, D Gursoy, S Shi
International Journal of Contemporary Hospitality Management 32 (7), 2429-2451, 2020
452020
A review of enterprise social media: visualization of landscape and evolution
Y Li, S Shi, Y Wu, Y Chen
Internet Research 31 (4), 1203-1235, 2021
412021
VR tourism experiences and tourist behavior intention in COVID-19: an experience economy and mood management perspective
WKS Leung, MK Chang, ML Cheung, S Shi
Information Technology & People 36 (3), 1095-1125, 2023
382023
Interactivity in online chat: Conversational cues and visual cues in the service recovery process
Y Huang, D Gursoy, M Zhang, R Nunkoo, S Shi
International Journal of Information Management 60, 102360, 2021
382021
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