Internal marketing and the mediating role of organisational competencies PK Ahmed, M Rafiq, NM Saad European journal of marketing 37 (9), 1221-1241, 2003 | 819 | 2003 |
TQM practices, service quality, and market orientation: Some empirical evidence from a developing country N Samat, T Ramayah, NM Saad Management research news 29 (11), 713-728, 2006 | 383 | 2006 |
Knowledge-based development for cities and societies: Integrated multi-level approaches: Integrated multi-level approaches K Metaxiotis, FJ Carrillo, T Yigitcanlar IGI Global, 2010 | 92 | 2010 |
Artificial Intelligence Marketing (AIM) for Enhancing Customer Relationships. KLA Yau, NM Saad, YW Chong Applied Sciences 11 (18), 1-17, 2021 | 74 | 2021 |
Internal marketing: using marketing-like approaches to build business competencies and improve performance in large Malaysian corporations NM Saad, PK Ahmed, M Rafiq Asian Academy of Management Journal 7 (2), 27-53, 2002 | 68 | 2002 |
Buy Muslim-made first–does halal consciousness affect Muslims’ intention to purchase? SH Hassan, N Mat Saad, TA Masron, SI Ali Journal of Islamic Marketing 13 (2), 466-480, 2022 | 35 | 2022 |
Revisiting the relationship between internal marketing and external marketing: The role of customer orientation NM Saad, SH Hassan, LM Shya The Journal of Developing Areas, 249-262, 2015 | 30 | 2015 |
The relationship between internal marketing and implementation of strategic orientations in Malaysian service industry D Nikbin, N Nizam Saad, I Ismail International Journal of Business and Management Science 3 (1), 17-37, 2010 | 25 | 2010 |
New marketing definition: a future agenda for low cost carrier airlines in Indonesia Y Fernando, N Mat Saad, M Sabri Haron Business Strategy Series 13 (1), 31-40, 2012 | 24 | 2012 |
Enhancing service experience through understanding: Employee experience management K Abhari, NM Saad, MS Haron International Seminar on Optimizing Business Research and Information, Binus …, 2008 | 23 | 2008 |
Employees involvement in EMS, ISO 14001 and its spillover effects in consumer environmentally responsible behaviour N Rashid, NA Wahid, NM Saad International Conference on Environment Proceedings 3 (5), 57-62, 2006 | 21 | 2006 |
An extension of internal service quality concept: lesson from the best low-cost carrier in the six regions of the world Y Fernando, NM Saad, MS Haron International Journal of Services and Operations Management 11 (1), 13-34, 2012 | 20 | 2012 |
Evaluating telepresence experience and game players’ intention to purchase product advertised in advergame Z Hussein, NA Wahid, N Saad World Academy of Science, Engineering and Technology 66, 1625-1630, 2010 | 16 | 2010 |
Internal marketing, organizational competencies, and business performance PK Ahmed, M Rafiq, NM Saad American Marketing Association. Conference Proceedings 13, 500, 2002 | 15 | 2002 |
Tingkah Laku Integriti Dalam Pemantapan Pengurusan Sektor Perkhidmatan Awam: Integrity Behavioral in Order to StrengtheningThe Management of Public Sector Service K Musa, N Saad, MAM Nor Management Research Journal 7, 260-277, 2018 | 12 | 2018 |
The Influence of Store Image and Corporate Image on Customer Satisfaction: A Study in Petrol Station’s Convenience Store Patronage in Malaysia NM Saad, AZA Wahid Management International Conference, 619-631, 2017 | 7 | 2017 |
Behavioral Study on Malaysia Game Player Experiences: How the Embedded Information Inside the Computer Game and Affect to the Player Behavior Z Hussein, NA Wahid, N Saad 9th Global Conference on Business & Economics, 2009 | 6 | 2009 |
The Relationship between Market Orientation and Service Quality and Their Impact on Organizational Performance in Service Organizations in Malaysia N Samat, NM Saad, T Ramayah 2nd International Conference on Business & Economics,“Capitalising the …, 2005 | 6 | 2005 |
Expanding the scope of education for sustainable development among employees of organizations involved in the implementation of the environmental management system NRNA Rashid, NA Wahid, NM Saad The 12th UNESCO-Asia-Pacific Program of Educational Innovation for …, 2008 | 5 | 2008 |
Effectiveness of artificial intelligence in building customer loyalty: Investigating the mediating role of chatbot in the tourism sector of Pakistan A Khan, ABA Hamid, NM Saad, Z Hussain, AR Arif International Journal of Academic Research in Business and Social Sciences …, 2023 | 4 | 2023 |