Dr. Mamoun Akroush
Dr. Mamoun Akroush
Professor of Marketing and Strategic Management, The German Jordanian University/Graduate School of
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Cited by
Cited by
Consumer attitudes towards online shopping: The effects of trust, perceived benefits, and perceived web quality
MM Al-Debei, MN Akroush, MI Ashouri
Internet Research 25 (5), 707-733, 2015
An integrated model of factors affecting consumer attitudes towards online shopping
MN Akroush, MM Al-Debei
Business Process Management Journal 21 (6), 1353-1376, 2015
Customer Relationship Management Implementation: An Investigation of A Scale’s Generalisability and its Relationship with Business Performance in A Developing Country Context
B Akroush, Mamoun., Dahiyat, Samer., Gharaibeh
International Journal of Commerce and Management 21 (2), 158-191, 2011
Tourism service quality and destination loyalty–the mediating role of destination image from international tourists’ perspectives
MN Akroush, LE Jraisat, DJ Kurdieh, RN AL-Faouri, LT Qatu
Tourism review 71 (1), 18-44, 2016
Internal Marketing and Internal Service Quality in Restaurants
GO Akroush, Mamoun., Abu-ELSamen, Amjad., Samawi
Marketing Intelligence and Planning 31 (4), 304-336, 2013
The 7Ps Classification of the Services Marketing Mix Revisited: An Empirical Assessment of their Generalisability, Applicability and Effect on Performance-Evidence from Jordan …
M Akroush
Jordan Journal of Business Administration 7 (1), 116-147, 2010
Determinants of purchasing intentions of energy-efficient products: The roles of energy awareness and perceived benefits
MN Akroush, MI Zuriekat, HI Al Jabali, NA Asfour
International Journal of Energy Sector Management 13 (1), 128-148, 2019
Mobile SERVQUAL: A Comparative Analysis of Customers' and Managers’ Perceptions
B Abu-ELSamen, Amjad., Akroush, Mamoun. Abu-Lail
International Journal of Quality and Reliability Management 30 (4), 403-425, 2013
An Integrated Model of Perceived Service Quality and Customer Loyalty: An Empirical Examination of the Mediation Effects of Customer Satisfaction and Customer Trust
B Dahiyat, Samer., Akroush, Mamoun. and Abu-Lail
International Journal of Services and Operations Management 9 (4), 453-490, 2011
Towards An Integrated Model of Customer Service Skills and Customer Loyalty: The Mediating Role of Customer Satisfaction
M Abu-ELSamen, Amjad., Akroush, Mamoun., AL
International Journal of Commerce and Management 21 (4), 349-380, 2011
The Effect of Marketing Knowledge Management on Organisational Performance: An Empirical Investigation of the Telecommunications Organisations in Jordan
S Akroush, Mamoun. and AL-Mohammed
International Journal of Emerging Markets 5 (1), 38-77, 2010
New product development performance success measures: an exploratory research
A Awwad, DMN Akroush
EuroMed Journal of Business 11 (1), 2-29, 2016
Exploring the Mediation Effect of Service Quality Implementation on the Relationship between Service Quality and Performance in the Banking Industry in Jordan
M Akroush
Global Business and Economics Review 10 (1), 98-122, 2008
A study of factors affecting word of mouth (WOM) towards Islamic banking (IB) in Jordan
BK Mahadin, MN Akroush
International Journal of Emerging Markets 14 (4), 639-667, 2019
An intervariable approach to customer satisfaction and loyalty in the internet service market
MN Akroush, BK Mahadin
Internet Research 29 (4), 772-798, 2019
An Empirical Model of Marketing Strategy and Shareholder Value-A Value-Based Marketing Perspective
M Akroush
Competitiveness Review: An International Business Journal 22 (1), 48-89, 2012
Organisational Capabilities and New Product Performance-The Role of New Product Competitive Advantage
M Akroush
Competitiveness Review: An International Business Journal 22 (4), 343-365, 2012
The effects of tourism websites' attributes on e-satisfaction and e-loyalty: a case of American travellers' to Jordan
B Mahadin, MN Akroush, H Bata
International Journal of Web Based Communities 16 (1), 4-33, 2020
Perceived brand salience and destination brand loyalty from international tourists’ perspectives: The case of Dead Sea destination, Jordan
LE Jraisat, MN Akroush, RJ Alfaouri, LT Qatu, DJ Kurdieh
International Journal of Culture, Tourism and Hospitality Research 9 (3 …, 2015
Service quality, customer satisfaction and loyalty in the Yemeni mobile service market
MN Akroush, SA Dawood, IB Affara
International Journal of Services, Economics and Management 7 (1), 53-73, 2015
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