Exploring the role of extrovert-introvert customers’ personality prototype as a driver of customer engagement: does relationship duration matter? OS Itani, R El Haddad, A Kalra Journal of Retailing and Consumer Services 53, 101980, 2020 | 106 | 2020 |
Complementary effects of CRM and social media on customer co-creation and sales performance in B2B firms: The role of salesperson self-determination needs OS Itani, A Kalra, J Riley Information & Management 59 (3), 103621, 2022 | 53 | 2022 |
Connect within to connect outside: effect of salespeople's political skill on relationship performance A Kalra, R Agnihotri, NN Chaker, RK Singh, BK Das Journal of Personal Selling & Sales Management 37 (4), 332-348, 2017 | 49 | 2017 |
Effect of internal competitive work environment on working smart and emotional exhaustion: the moderating role of time management A Kalra, R Agnihotri, S Talwar, A Rostami, PK Dwivedi Journal of Business & Industrial Marketing 36 (2), 269-280, 2020 | 36 | 2020 |
Contrasting effects of salespeople’s emotion appraisal ability in a transaction-oriented environment E Briggs, A Kalra, R Agnihotri Journal of Business & Industrial Marketing 33 (1), 84-94, 2018 | 27 | 2018 |
Utilizing social media in a supply chain B2B setting: A knowledge perspective R Agnihotri, A Kalra, H Chen, PJ Daugherty Journal of Business logistics 43 (2), 189-208, 2022 | 24 | 2022 |
The role of frontline employees’ competitive intelligence and intraorganizational social capital in driving customer outcomes A Kalra, R Agnihotri, E Briggs Journal of Service Research 24 (2), 269-283, 2021 | 24 | 2021 |
Exploring the synergistic role of ethical leadership and sales control systems on salesperson social media use and sales performance A Kalra, E Briggs, W Schrock Journal of Business Research 154, 113344, 2023 | 20 | 2023 |
“Because you are a part of me”: Assessing the effects of salesperson social media use on job outcomes and the moderating roles of moral identity and gender OS Itani, A Kalra, NN Chaker, R Singh Industrial Marketing Management 98, 283-298, 2021 | 18 | 2021 |
SALESPERSON NETWORKING BEHAVIORS AND CREATIVITY: EXPLORING AN UNCONVENTIONAL RELATIONSHIP. MT Krush, RAJ Agnihotri, GM Macintosh, A Kalra Marketing Management Journal 27 (1), 2017 | 17 | 2017 |
“A little competition goes a long way”: Substitutive effects of emotional intelligence and workplace competition on salesperson creative selling A Kalra, R Dugan, R Agnihotri Marketing Letters 33 (3), 399-413, 2022 | 14 | 2022 |
Assessing the drivers and outcomes of behavioral self-leadership A Kalra, R Agnihotri, R Singh, S Puri, N Kumar European journal of marketing 55 (4), 1227-1257, 2021 | 11 | 2021 |
“Turning role conflict into performance”: assessing the moderating role of self-monitoring, manager trust and manager identification A Kalra, OS Itani, S Sun Journal of Service Theory and Practice 33 (3), 436-461, 2023 | 8 | 2023 |
A desire for success: Exploring the roles of personal and job resources in determining the outcomes of salesperson social media use A Kalra, NN Chaker, R Singh, OS Itani, R Agnihotri Industrial Marketing Management 113, 202-214, 2023 | 7 | 2023 |
Exploring antecedents and outcomes of salesperson change agility: a social exchange theory perspective A Kalra, NY Lee, R Dugan Journal of Marketing Theory and Practice, 1-21, 2023 | 5 | 2023 |
Can salespeople use social media to enhance brand awareness and sales performance? The role of manager empowerment and creativity A Kalra, OS Itani, A Rostami Journal of Business & Industrial Marketing 38 (8), 1738-1753, 2023 | 4 | 2023 |
How does big data affect organizational financial performance in turbulent markets? The role of customer-linking and selling capabilities OS Itani, A Kalra, A Rostami Technological Forecasting and Social Change 201, 123221, 2024 | 1 | 2024 |
How ethical leaders foster salesperson creativity: exploring the roles of social power, job autonomy, and internal competitive work environment C Gabler, A Kalra Journal of Marketing Theory and Practice, 1-15, 2024 | | 2024 |
Towards Abundant Sales Organizations: How Workplace Spirituality and Innovative Climate Foster Customer-Related Outcomes: An Abstract A Kalra, V Badrinarayanan, R Agnihotri, V Sharma, R Agrawal Academy of Marketing Science Annual Conference, 243-244, 2020 | | 2020 |
VALUE CO-CREATION THROUGH SOCIALCRM: THE ROLE OF SALESPERSON KNOWLEDGE AND NEEDS OS Itani, J Riley, A Kalra 2020 AMA Summer Academic Conference, 582, 2020 | | 2020 |