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Citations per year
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Cited by
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Since 2020
Citations
101
92
h-index
2
2
i10-index
1
1
0
24
12
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
1
1
6
13
19
19
23
17
1
Co-authors
Peerayuth Charoensukmongkol
International College of National Institute of Development Administration
Verified email at nida.ac.th
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JENETTE BUCOG VILLEGAS
NIDA,
Assumption University
Verified email at au.edu
Cultural Intelligence
Emotional Intelligence
Mindfulness
Cross-cultural management
Managerial psychology
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Year
The contribution of cultural intelligence to the interaction involvement and performance of call center agents in cross-cultural communication: The moderating role of work …
JV Puyod, P Charoensukmongkol
Management Research Review 42 (12), 1400-1422
, 2019
91
2019
Emotional Intelligence, Interaction Involvement, and Job Performance of Call Center Representatives in the Philippines.
J Villegas-Puyod, P Charoensukmongkol
Human Behavior, Development & Society 20 (2)
, 2019
8
2019
Cost effective cloud computing for real-time applications
JB Villegas-Puyod
2012 Tenth International Conference on ICT and Knowledge Engineering, 171-174
, 2012
2
2012
The contribution of emotional intelligence and cultural intelligence to interaction involvement, emotional exhaustion and job performance of call center representatives in the …
JV Puyod
National Institute of Development Administration
, 2018
2018
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